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Account and updates

Account information appears in Account. Version and update checks are available from Help, while automatic-check frequency is set in the update dialog.

Open Account​

Select Function > Account, or press Cmd + , on macOS or Ctrl + , on Windows and Linux. Account shows:

  • your avatar, display name, and email address;
  • Current plan: Free, Plus, or Pro;
  • Refresh plan;
  • Manage, Profile, Change Password, and Subscription & Billing; and
  • Sign out.

Profile, password, and billing actions open the relevant Catalpas Atelier account page for your region. The purchasing and plan-change options available there depend on the current public service in your region.

For website instructions, see Account and registration, Subscription and billing, and Writing Suite.

Refresh the plan​

After changing a subscription, reconnecting to the internet, or finding that a paid feature remains locked:

  1. Open Account.
  2. Select Refresh plan beside Current plan.
  3. Wait for the refresh and confirm that the displayed plan is correct.
  4. Return to the feature and try again.

Scroll requires sign-in. After Scroll confirms a paid plan online, paid features can remain available offline for up to 24 hours. If they become unavailable, reconnect and select Refresh plan.

Expiration, downgrade, or a temporary refresh problem does not delete or rewrite local data. Advanced content remains in the Project, although actions not included with the current plan can be unavailable. See Plans and features.

Sign out​

When you select Sign out, Scroll first attempts to save every modified document. If a file cannot be saved, Scroll keeps you signed in and displays a message. Resolve the save problem instead of using sign-out to discard edits.

Check for updates​

  • Help > About Catalpas Atelier · Scroll shows the current version, platform, and architecture.
  • Help > Check for Updates… opens the update dialog.

The dialog shows checking, download, and installation progress. An available update may download in the app or may require a full installer because of the version change or installation method.

Before installing and restarting, Scroll attempts to save modified documents. Installation does not continue if a file cannot be saved. Some installation methods support only manual downloads or may not provide in-app updates. When a full installer is required, use the Scroll section of the Download page.

Automatic check frequency​

At the bottom of Check for Updates, set Check for updates automatically to:

  • Always
  • Daily
  • Weekly
  • Monthly
  • Never

This preference belongs to the current device and installation method, not the Project. If you select Never, you can still run Help > Check for Updates… manually.